Oak Hill Marina

If I could leave zero stars I would. Stay clear of Oak Hills Marina both in terms of sales and service. Horrible experience with both. They said they fixed our jet ski and obviously did not. They do not stand behind their work. Oak Hills made two attempts to fix our jet ski and were unsuccessful both times. They don't back up their work. Charged us over $4600 and I still have a jet ski that doesn't run.

I am not one for reviews, but I just got off the phone with the service writer, and he was amazing, took his time, explained everything I needed to know, if I ever need service again, I would gladly use them.

1000% recommend Oak Hill Marina! ALL of the staff makes sure to go above and beyond to make everything enjoyable. Awesome gear, too. Heath helped us out and is such a kind soul. This is your must go to place when you come down!

Overall, this was a fine experience. Definitely a fun way to spend some time on the water near Okoboji. Some recommendations about using this company: 1. If you have questions, call them directly. They are not very accessible via online forms/chats. They answered all my questions, but I had to call (a few times) before our trip. 2. Be really clear with instructions. We wanted a female captain and were told that was possible, then it was reversed the day off. Not a huge issue, but a bummer since we would have been more comfortable with that situation & were told it was possible beforehand. 3. If you book a Captain, tell them exactly what you want. We thought we were clear instructions, but they weren’t followed so we missed out on some of the party vibe we wanted at the sandbar/beach bars. 4. Only book a Maui Mat if you think you will actually use it at the sandbar. If you are going to the beach bar/drive around, you won’t need it. 5. I’d recommend purchasing insurance since our captain was a bit inexperienced and it made our group more comfortable. I’d give them another try since it was a fun way to spend an afternoon on the water!

It can be tough picking a marina online! Reviews of OHM were similar to the other marinas with one exception- their responses. They have their share of disappointed customers, but they were the only marina that responded in a respectable manner, so that’s who I chose, and it was one of my better decisions! The reservation system was comprehensive and easy to use leaving me feeling very confident I was headed for a good experience. After 10hrs and a thousand miles to get there, my hunch was confirmed when I met Heath at the rental desk. Having boating experience I knew what I was looking for and he nailed every item I could think of before I could even ask. The Tahoe210 Red was in impeccable shape and performed admirably for every minute of the three hours we had it. The tube and life vest selection was beyond expectations. The location was easy to locate and navigate. If you’re seriously looking to rent a boat in Okoboji, OHM will treat you right. Thanks, Heath!