Mau Marine

So, I am going to start by saying normally if I have nothing nice to say I try to keep it to myself, however I feel this needs to be said so others can be warned! First the service at Mau Marine is non-existent, never in my life have I heard of some one treating people like this when they have spent over $160,000.00 (in more than one purchase). We bought a brand new 2020 Tige ZX3 in 2021 (so a carry over boat) and we were super happy with the sales service that Kyle provided us with. Going forward we have run into some issues. The boat has an O2 sensor alarm that seems to go off every year with no fix to be found so we get to keep taking the boat back to the shop. This year it spent 7 weeks there (some of that was due to the flooding and I get uncontrollable) with no contact besides if we called into see what was going on and when they thought it would be done! We were under the impression that when finished they would bring it back to us (we are about an hour away and the past year they had brought it back when done, it did come back very dirty with beer cans in the glove box that were not there prior to dropping off but they did bring it back to us!) However, when checking one day we were told the boat had been done for a while and we could come get it but that it would be $700, this should all be warranty work and cost nothing. Fast forward to this past weekend and we had the boat out for the second time since getting it back. With no total surprise the alarm goes off again! My husband texted and called the owner as they have been in contact on this issue and she replied with only that she will have Tige contact us directly! So even though this is not a problem that we can help they are just done with us with no solutions! Apparently once they get your money, they are done with you! So, if you want to have no support after making such a big purchase this is your boat dealer!!

Looked at a boat, was trying to be modest, asked a lot of questions because I didn't know what I don't know. Found one boat that my wife wanted me to buy, so I called to make an offer after I had left. The sales rep was not available so I left a message. They never called me back. I will take that as a sign. I didn't want to spend the money, but my wife wanted the boat. I guess I got lucky???

Jay,Ben and the whole service department-saved our weekend by staying late to ensure our boat was running properly! Thanks so much!!! Appreciate the service to get us out on the lake!

Mau Marine is beyond amazing! The customer service on their sales and service teams is phenomenal. Big thanks especially to John, Parker and Matt for their exceptional care - we love working with them!

Easy to find location and very friendly staff! Highly recommend this place especially when you are looking for a awesome boat, service, or whatever!