Linden Avenue Boat Ramp

In the 15 years, I’ve been boating. I’ve never been treated so poorly by an employee of a marina. Rude, very rude. Ruined our entire day we were treated so poorly. You have a very, very miserable man working there

Second time transient docking here for the night and very unhappy with the changes since last year. Key code provided in email didn't work to get into the bathroom. Then when re entering marina at night there was no key pad at Driveway entrance and NO keypad to enter the dock!!! We were locked out from getting to our boat. When we called the after hour number, person confirmed there was no way for us to enter dock with key code, we'd have to wait for someone to come down and let us in. When we arrived the entire dockside grill area was taken over by a private event so no one else could use the grills. The shower and laundry house was sauna temp both days and the latch in the men's room was broken.

This is our home harbor and has been for over 20 years. However, with the purchase by the Safe Harbor group, the billing is more obtuse, the contracts are full of nitty-gritty legalese and terms which restrict what you can do in or on your own boat (at times supported by bogus EPA references). We have even been charged for work they have NOT done. I am very disappointed in their thinly veiled ploys to wring more and more money out of their "members". Don't get me wrong, ALL of the employees are wonderful and good to work with. It is their highly questionable business practices with which I have serious problems.

As relatively new boaters, we have had a great experience with HC. We moored our boat there last summer and wintered it there as well and we had a great summer, and the storage and maintenance services were great. We also had our boat damaged during a storm and needed gel coat work, and they did a great job. The staff has been very friendly and helpful in all cases (and also patient with us as we have learned the ropes). Location is great, but if there is only one challenge it is that there isn't a lot of parking (it is in the old part of Salem, after all, so not a lot of space around). That said, it is also across the street from the Mercy Tavern, so always great for a boat ride and a beer afterwards :) I would (and have) recommend..

FANTASTIC EXPERIENCE!!! We just put our 27' Stilleto GT Catamaran together at Brewer Hawthorne Marina, and Noah, Jason, John and Benjay could not have been more helpful. They were knowledgeable, friendly, professional and courteous beyond the norm and made what is usually a challenging venture quite a pleasant one! Thank you so very much!!