Lancet Marine

My first time at LM this morning. Travis helped me with my Yamaha 200hp OB engine. I didn’t know he was the owner. Surprised me as he was very friendly and helped me fixed a minor issue I had that would have cost me an arm and leg at Norfolk Marine. Moving forward I plan on taking my boat and trailer here from now on. Thank goodness I found this shop.

Purchased new 2024 suzuki 140 four stroke from them. Very nice, knowledgeable, helpful people. Easy to get ahold of. Hade all parts I needed for my install and allowed me to do all the rigging to help keep the cost down. Highly recommend lancet marine for all your boating needs.

I hired Lancet Marine to rebuild my powerhead on a Johnson 140 outboard back in January of 2023, This rebuild cost me thousands of dollars. After the rebuild I was instructed to bring the motor back once the 10 hour break-in was complete, which I did. I also told them that the motor was having issues shutting off under load. After diagnosing I was told I had to pay additional fees for parts that may have been bad. When asked why they didn't test the parts before installing them I was told, if its not the problem we can try another parts, which would cost more money. This is a TERRIABLE company to do business with, the owner is not a person of integrity. I DO NOT recommend this company.

Lancet Marine is one of Chesapeake's best kept secrets! Jen and Travis know their stuff, friendly, and are incredibly helpful. Travis removed my old outboard and installed a new Tohatsu the same day I purchased it and provided complete walkthrough. The shop is well stocked with marine wire, stainless fasteners, and various accessories. I would highly recommend giving this shop a visit!

Lancet Marine gets it done promptly with high marks and 5 out of 5 stars! Between the dynamic duo of Travis and Jen in the Lancet Marine office located in Chesapeake, VA and the unknown talented wrenches in the back service bay, you could not get a better combination. I have an older Protrack 165 bass boat that came with a two-stroke Mercury 25 HP outboard and wanted to downsize to something legal locally, yet upgrade with better performance. I purchased a 9.9 Suzuki with a complimentary 5-year warranty and asked Lancet Marine to swap out the outboards and controls. After surveying my boat that needed some upgrades - Travis asked if I wanted, the Morse throttle and steering cables wrapped for a better appearance and weather protection, a fuel water separator installed and a battery cutout dial switch installed, and of course I thought okay - here’s the upsell. However, I agreed – all great ideas he came up with and I am completely satisfied with the final product. I also wanted to redistribute the weight in the boat since the console is in the starboard position, which accommodates a majority of the weight [boat driver, batteries, and console]. The old fuel 5-gallon fuel tank and two batteries were also on the aft starboard to centerline position also offsetting the weight distribution to starboard. I asked to have them repositioned and it was no problem for some custom work since the old fuel tank was going to be removed and fill line capped off anyway. They installed both batteries to the port side with expertly installed posts and battery trays opposite of the already installed battery charger. The smaller 3-gallon gas tank was positioned nearly centerline with easy access and capped off the original fill line with a sharp looking Lancet Marine logo plate. Nice work – just what I had asked for! Friendly Customer Service: Once I dropped it off, we talked about timeframes since I had to travel for an extensive amount of time overseas on a project. Both Jen and Travis could not have made it easier as they worked the schedule with me keeping me abreast of the progress and eventually allowed my brother-in-law to pick up the boat when it was ready well before I came home. Everything went smooth and was very cost effective. Jen even helped me locate someone to sell my older two-stroke Mercury 25 HP outboard as an additional plus. I did not have to deal with it; Lancet Marine coordinated the transfer for me. Jen is also very helpful with identifying part numbers and ordering parts directly from their OEM salesperson – she knows her details! She will also call you directly or text to let you know the status of your parts. As an invested customer service oriented owner - Travis even escorted me for a quick impromptu waterborne test at the Great Bridge Lock Park landing on another service event after I replaced a water pump in question from the OEM… Try getting that kind of communication and excellent customer service out of the large big name shops… Whenever I have a friend that requires boat work or wants to purchase a new outboard [Tohatsu & Suzuki] – I refer them to Lancet Marine that has a surplus of outboards to choose from readily available. Whenever I have questions or issues with my two boats Bass and Carolina Skiff – I call Travis as he is very helpful either over the phone or tells me to “Bring it over, we will have a look for yah.” Overall, I give Lancet Marine all high marks for availability, affordable cost, willingness to help, and excellent customer service that is hard to find elsewhere… Give them a call- you will not be disappointed. Thank you Travis & Jen!!! Much appreciated. Scott Drew – Spring/Summer 2022