Harbour Marine Services

Read the reviews, that should tell you a lot. Took four weeks to get my Mercury fixed. Told he was going to fix one way but fixed another way. The way it was fixed was a lot more costly, but easier for him. I don't trust a thing he says. WAY OVER PRICED. Avoid if you can. Expect a large bill. I will never go back.

I had high hopes for this place to repair my boat. It turned out to be a fiasco. If you enjoy high cost (for no repair), hidden junk fees (“shop supplies”/“admin fee”) then this is the place. The owner, Gene, seems to suffer from memory loss, no follow-through on promises, and minimal communication with customer. Once they have your boat, they have you over a barrel. Avoid this place is my recommendation.

Not pleased at all. Take my boat in so they can fix one thing then at the time of picking up my boat by my noticing they had dropped the motor messed up my prop was never going to tell me anything and then denied and refused to fix it. In the end they agreed to fix it and I'm still waiting for them to give me a call they said they would have it available for today and call me and they haven't called me would not recommend them to anybody else all they do is fix one thing break another to have you coming back to them terrible service

I delivered my boat for warranty repair on engine. After 2 weeks was told that they didn’t have correct cable to connect to diagnostics. Why did this take 2 weeks to determine to not have correct equipment? I was then informed of owners upcoming 2 week vacation and that I would have to wait until return or could pickup my boat and use it till his return. I opted tp not use/pickup boat due to engine issue. After 2 weeks had passed and owner back from vacation I inquired by phone about progress on my boat.Was then told it would be another 4 days until it would be looked at. This is now 1 month waiting for diagnostics/repair. One excuse after another. Will pickup my boat and seek a reputable warranty repair shop. As this one is far from that. Story for the rant but really needed to be told.

I wish I read the reviews before going to this place. Called Gene and asked to purchase a throttle position sensor he asked for my motor number and ordered the correct part. When I picked the part up I told him it didn’t look correct. Paid the 89.00 for the part, took it home to find out it was not the correct part. Brought it back and left part with his mechanic, called to find out about the credit and was told they wouldn’t issue a credit because it was a special order part. I said you asked for my motor number and Gene said yes I did but then he said I should of told him it was an electronic throttle. I said I wished you asked that question before you ordered this part. I won’t return